Hearing Needs and
Responding Quickly!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private/Semi Private Rooms
Admissions 7 Days per Week
Dining Areas
Therapy up to 7 Days per Week
Indoor/Outdoor Common Areas
Rehabilitation Gym
Courtyard
Dining
Rehabilitation
Private Rooms
INSURANCES ACCEPTED
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[review] => The facility looks gorgeous from the outside but some of the employees are DISGUSTING! My mother hasn't had the best treatment since being there and currently looking for other facilities to transfer her away from this place. The CNA's are there for a check and not to help the residents which is extremely sad! They don't have people to greet you with smiling faces, only bad attitudes and sorry directions to the residents room.
[rating] => 1
[reviewer] => Tenice Martin
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2024-04-19
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[response] => Dear Martin, we are truly very sorry that you feel you had a negative experience while visiting our Cetner. The health care professionals at our Silas Creek Rehabilitation Center Strive to offer a quality experience for our Residents and loved ones. We would like to learn more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39371055/i or, if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenience.
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[response_date] => 2024-04-23 09:46:38
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[review] => I never make post but I could not let another day go by without posting this. If there were a way for me to leave zero stars, I would absolutely do so.
This place is horrible! My mother was there for two weeks and two days and I have never been in a position where no one on staff could prove and answer to how she was progressing. There were no daily updates and I had to request to speak to a doctor and that only occurred once and was over the phone when it happened.
We moved her home and in two days time have seen a world of difference with her progress.
This facility approves to being a money hungry facility who places their first priority on money and no priority on patient care. The state definitely needs to shut this place down. I feel terrible for those still there who have no one to advocate for them!!
State of NC.....please listen and investigate this place! People deserve better!
[rating] => 1
[reviewer] => Ronnetta Dendy
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2024-02-23
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[response] => Dear Ronnetta, we're so sorry to hear that you feel you had a negative experience at our Center.
Our Team of Health Care Professionals strive to provide a quality experience for the Residents and their loved ones. We would like to know more about experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39235489/i or if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenience.
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[response_date] => 2024-02-26 14:50:56
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[review] => If I could give 0 stars I definitely would. My dad was transferred there from Davie Hospital for rehab due to chronic pneumonia. My dad’s roommate let him use his cell phone to call me since there aren’t any phones in the rooms. My dad was begging me to come get him. He said he had told the nurses he had to use the bathroom and they stated, “No you don’t, you just want attention “ well my dad ended up pooping all over the floor. When I got there I told the lady in the office that I was there to take my dad home. She was very rude. I proceeded to my dad’s room and the entire place looks like a prison. They only give the patients water, tea, cold coffee, and milk and if they want anything else they have to pay for it. My dad was in the small bathroom that is in the room he shared with another guy and three nurses busted in on him without knocking. I said something about it and one of the nurses who was a blonde headed young girl with glasses got up in my face saying, “If you would’ve been at the hospital with your dad he wouldn’t be here”. That really pissed me off and I told her to back up out of my face and let me get my dad’s stuff together. As I was getting it I noticed a patient’s belongings in the closet that wasn’t my dad’s or his roommate’s and when I mentioned something about it the girl got loud with me and two other nurses had to hold her back because she was trying to fight me. This place really needs to be shut down. They are unprofessional and the beds are so outdated like something was 1950 or 60s. Me and my dad was escorted out of the building. I am definitely reporting them to the state board.
[rating] => 1
[reviewer] => Deborah Davis
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2024-01-18
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[response] => Dear Deborah, we're very you feel you had a negative experience while visiting our Center. Our team of health care professionals strive to provide a quality experience for our Residents and their loved ones. We would like to learn more about your experience and as that you please take a moment to complete the form using this link http://reviews.wearekymera.com/39180849/i or, if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenience.
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[response_date] => 2024-01-18 20:11:17
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[review] =>
[rating] => 5
[reviewer] => Sherry Farrar
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[review_date] => 2023-10-20
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[response] => Dear Sherry, thank you for your wonderful 5-STAR Rating of Center and Team of Health Care Professioanls.
[status] => Posted
[response_date] => 2023-10-23 10:09:32
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[review] => I was there on government business for a client I had in this facility. The client needed assistance and I went to the nurses station to ask for a nurse. This person (CS) was looking at her computer. Clearly she saw me standing there. When I said excuse me, she loudly addressed me with an attitude and said "WHAT DO YOU NEED?". Clearly she was bothered by my disrupting. I then asked again for a nurse and she yelled again as she said "I AM BUSY AND I AM NOT A NURSE!" I then told her, my client is in need and I am unable to assist him. I asked her why her attitude was so bad and as she brushed past me, I told her I feel sorry for the other helpless souls in this facility. When we go to the patients room, she also had an attitude with him! He even said she is so nasty and her comments to him as she put her hands on her hips were "REALLY OH REALLY". I told her we didn't need her and that I would file a formal complaint. As someone that works with the state, it pains me to go into a facility as a VISITOR and get treated in such a way. I fathom to think how the patients are being treated. The only bright spot was the actual nurse that came to assist us, was very kind and was able to take care of the clients needs. I pray for all that are in that facility and pray someone higher up pays a "surprise" visit soon!
[rating] => 1
[reviewer] => Joyce Leak
[review_url] => https://maps.google.com/?cid=5380047409826203096
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38957865
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[review_date] => 2023-09-22
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[response] => Dear Joyce, we're truly very sorry that you feel you had a negative experience while at our Center. Our team of health care professionals strive to provide quality care and services to our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/38957865/i or, if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-09-25 16:39:07
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[review] => A very disheartening place to be. Ones basic needs are not met( asking for water, a bed to sleep in was broken for 3 days,, having to urinate and possibly the other on a daily basis is beyond comprehension; so many health and human services violations were overwhelming. How this place continues to operate is beyond belief. I fortunately had a way out.. my children came and got me! I think of all those left behind with “no choice “ to stay there. Before making a decision to leave spoke with Administration at which was a waste of time ! As one stated in reviews “ if you leave a loved one there “speaks volumes of how you feel about them”. My astonishing thoughts are , I thought these places were non- existent as it’s 2023 not 1950’s. Please keep in mind, I was there for Rehabilitation for a Knee Replacement . Yes! I am finally speaking out as this facility needs to be SHUT DOWN! Especially, if the State is footing the bill, not to mention those that have/ are have not an advocate! P.S. Healthcare systems are in a very sad situation and looking away until effects you are a loved one is not “Acceptable “!
Sincerely, A human being
[rating] => 1
[reviewer] => Kimberly Jordan
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-05-03
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[response] => Dear Kimberly, we're so very sorry that you feel you had a negative experience. Our team of Health Care Professionals strive to provide quality care and service to our Residents and their loved ones while they are on the Road to Recovery at our Center. We would like to know more about your experience and ask that you please fill out the form using this link: http://reviews.wearekymera.com/38593680/i or if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-05-04 09:30:22
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[review] => DO NOT believe any of the high ratings of this place!! I give this one star but only because there is no option for "0" stars or negative stars. I would strongly urge you to RUN away from this place if at all possible. My father-in-law was transferred to this rehab facility directly from Wake Forrest Hospital. THIS IS NOT a "5 star" rated facility. I cannot fathom how this rating was assigned. If you see that rating, it is wrong. At most it should be rated "1 star". Ultimately, the experience was horrifying, the conditions deplorable, and my father-in-law was there less than three hours before we pulled him out! This place was SO bad I can't imagine any family member putting someone there if they cared for them in the slightest. First, we were surprised when we arrived that they were replacing the floors in the hallways. That itself is probably ok, and I'm glad this update is being made to the facility, but what I saw behind where the baseboards had been removed was not good -- black mold. They were also laying chemicals and floor adhesive down right outside of patient's rooms with the doors open. There was no sealing off the area, dust was flying, and it was extremely loud at 10pm at night (yes, they were still working at 10pm). The room where he was placed was barely large enough for one, but housed two patients. It was possibly 12' x 12' or maybe, if I am being generous 13' x 13'. The tiny bathroom (smaller than our C-class RV's) is expected to be used by four patients from two rooms. His roommate complained the entire time we were there about the conditions of the place and how he couldn't wait to get out of there. The nurses needed to perform a skin assessment upon his arrival (which is normal and expected) however, instead of keeping private parts covered, they proceeded to strip him completely naked with no regard for privacy at all. He has had many skin assessments in the hospital and the nurses have always been very careful to keep private areas covered which gives the patient dignity and privacy. When looking around the room and the facility as a whole, paint was peeling off the walls, doors, and everywhere. When looking into individual rooms while walking down the hallway, it looked like something out of the 1950s that had never been updated. Old equipment, beds and furniture -- felt more like a prison than a modern care facility. The nurse going room to room with nightly medications seemed to be confused as to what should be given. She was also confused and did not understand the forms we signed when entering the facility or the form we signed when we pulled him out. For example, the nurse was telling us to sign where it clearly said physician's signature. We caught several other mistakes that, if we would not have been paying attention, would have been incorrect on the forms in other places. These are forms they use everyday. If they don't understand these, what else is not understood or sub-par in the care. We found out the next day from the hospital that the rehab facility should have given us discharge papers and information. Simply one more item where the ball was dropped. There was NO way we could leave him there or recommend that anyone is ever placed there. We had to get out and get out as soon as possible. We would figure out next steps later. This place needs to be shut down and "rehabbed" top to bottom.
[rating] => 1
[reviewer] => Allen Dempsey
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-03-22
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[response] => Dear Allen, we're so very sorry that you feel you had a negative experience while visiting your loved one at our Center. Our team of Health Care Professionals strive to provide quality care and services to our Residents and their family members while on their Road To Recovery. While we are working to improve the physical plant of our Center with our new flooring and furniture, it's unfortunate that you feel this renovation process was a disruption for your father-in-law. Please also accept our sincere apology for your interpretation of the detailed assessment process by our clinical team to ensure proactive and appropriate nursing care would be provided. We would like to know more about your experience as we are always looking for ways to improve our Resident and family member first impressions at our Center. If you could please fill out the form using this link so that we can follow up with you: http://reviews.wearekymera.com/38513498/i or, if you prefer, please contact our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenance.
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[response_date] => 2023-03-23 10:20:28
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[review] => WORST REHAB PLACE EVER. The care is awful. They treat the patients with no respect. You go to the administrator with any concerns, 1) he’s never there, 2) he doesn’t seem to treat his employees with much respect and doesn’t have their system organized. The nursing staff is VERY rude to the patients and the manager of the nurses does nothing about it. Do not bring your family here. Worst nursing home in Winston-Salem.
[rating] => 1
[reviewer] => Wake4Ever
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-03-05
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[response] => Dear Wake4Ever, we're so very sorry to hear about what you feel was a negative experience for you or your loved one while at our Center. Our team of Health Care Professionals strive to provide quality care and services to our Residents and their Family Members while on their Road to Recovery. We want to know more about your experience and ask that you please let us know how we can contact you: http://reviews.wearekymera.com/38480203/i or, if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-03-06 14:14:59
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[review] => I agree with review # D, it is not a place that I would tell any one to go to, stay away from there, bad care.
[rating] => 1
[reviewer] => virginia shore
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-02-14
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[response] => Dear Virginia, we're so sorry to hear that you feel you had had a negative experience at our Silas Creek Rehabilitaion Center. Can you please tell us more about your specific situation and experience so that we can help to resolve the situation. Please let us know how we can contact you by clicking on this link: https://dashboard.reviewpush.com/38432421/i or if you prefer, please call our Center Administrator directly at (336) 765-0550 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-02-17 17:03:04
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[review] => Silas Creek Manor has been a godsend for my mother. The employees are outstanding. They have been professional, attentive and caring. It's a small facility with a big heart.
[rating] => 5
[reviewer] => Krista McEachern
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-01-27
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[review] => My Mama was in here just 1 day, and they wouldn't help her to the bathroom told her to use it in the bed. I went the next morning to get her .I wouldn't bring my dog there. Sorry Place!
[rating] => 1
[reviewer] => Dena Haigwood
[review_url] => https://maps.google.com/?cid=5380047409826203096
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[review_date] => 2023-01-24
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[review] => My mother had her wool jacket stolen, her favorite shirts stolen the night after we brought them to her, so they were NOT in laundry, food we brought her was stolen, even slippers were stolen. She would beg for help at night to go to the bathroom, told they were "too busy", then left in a urine soaked bed all night. They did not give her the rehab promised, like walking up steps. I would never allow anyone in my family to ever go there again. She was miserable, we were miserable, and could not get her out soon enough. It was a nightmare.
[rating] => 1
[reviewer] => Lesa West
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[response] => Dear Lesa, we are so very sorry that you had a negative experience while your Mother was at our Cener. Our team of Health Care Professionals strive to provide quality service for our Residents and their Family Members. We would like to know more about what you feel occurred. Please click on the link to provide additional information so our team can follow up with you about the items you feel are missing and your care concerns: http://reviews.wearekymera.com/38185051/i or if you prefer, please call our Center Administrator to schedule a meeting at your earliest convenance.
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[response_date] => 2022-11-17 12:31:00
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[review] => To The Staff, My family and I want to extend a great BIG Hug for all the care and love y’all showed our love one. Y’all deserve more than 5 star’s I wish I could give y’all a 10 , We really Appreciate everything. Silas Creek Rehabilitation Center is on point. If you’re looking for an place for yourself or your love one. Call Silas Creek Rehab and pray they have a bed available. A special Thanks to the CNA ( star )
[rating] => 5
[reviewer] => Sylvia Henderson
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[response] => Hello Sylvia, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members. It was our honor serving you.
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[response_date] => 2022-08-08 08:06:11
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[review] => The 5 stars only go to the nurses and the people taking care of the patients. The nurses and the therapists were great with my mother-in-law.
[rating] => 5
[reviewer] => Stacy Delaserna
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[review_date] => 2022-06-10
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[Review Text Prior To Jun 11, 2022] => The 5 stars only go to the nurses and the people taking care of the patients. The department or people in charge and also billing, they need training. My mother in law was there after recovery from surgery. The nurses did the very best they could for her in her state of living with dementia and also recovering from a surgery. The therapists also did an awesome job getting her walking again. However I wish I could give zero stars to the billing department and whoever does oversight to the transfer of patients. We have had such a stressful time with first off trying to get her transferred to another facility. Which sadly since then she had a bad fall at new facility and passed away after complications. The crazy part is Silas creek is still sending things in the mail to my mother in-law who is since then passed away. Also we paid off her bills out of the little money she had in her bank and guess what? Silas creek lost the cashier check and still are sending bills to us when they already know they lost the check and have to wait months until the bank will issue another. So, think twice before putting your loved one here or you may have a huge headache and stress from threatening letters that are untrue.
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[response] => Hello Stacy, thanks for the positive feedback and 5-STAR Review! Our Silas Creek Rehabilitation Center team of healthcare professionals are always happy to hear good things from our residents, friends, and family members. Please know we are here for you anytime you or a family member needs assistance while on their road to recovery.
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[response_date] => 2022-05-31 09:25:25
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[review] => I believe my sister received excellent care at this facility. I also felt that the care shown to her was truly sincere. If she ever needs rehab again, we would not hesitate to choose Silas Creek.
[rating] => 5
[reviewer] => Laurie Phillips
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[review_date] => 2022-05-03
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[response] => Hello Laurie,
Thank you for your very positive post regarding the care and services your sister received at Silas Creek Rehabilitation Center. We are so honored you selected our team to assist your sister while on her road to recovery. Please know we are here for you anytime you should need us.
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[response_date] => 2022-05-03 14:22:31
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[review] => I have been employed here for around three months, and it has been a great experience. I came in with no clinical knowledge, and every fellow employee has been more than helpful in guiding me and helping me learn. I highly recommend this facility for you family members. We take pride in our work, or facility and our care.
[rating] => 5
[reviewer] => Whitney Durner
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[review_date] => 2022-04-19
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[response] => Hello Whitney, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[response_date] => 2022-04-28 09:03:49
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[review] => Don't let looks of the facility deceive you.. I only gave one star because there was no choice for no stars.My friends dad was transferred here from the hospital. He was supposed to get 20 days of rehabilitation,with PT to help him get stronger.
Well he did get some PT, the PT staff was helpful he didn't get much of it. In fact on the weekend and on second and third shift they completely igroned him ,let him lay in the bed ,would not help him open his drinks nor give him a straw even know the doctor orders said it was fine.There was no communication between shifts, and they would not help him put in his hearing aids nor help to charge them.Dis not see or meet with any administration from that facility. They put everything on the social worker who in fact was very good but you could also see she was stressed running around trying to take care of everything.
They also put him in a diaper and he has never been in a diaper. Staff was made aware of this as well. They would not even help him eat his food, knowing his hands have bad arthritis . The first shift staff was much more easier to work with. Thank you to the ones that have helped .
[rating] => 1
[reviewer] => Jamie Bush
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[review] => The business office manager is very efficient and very smart. She is always willing to help me and educate me as needed. She is always working in her office and willing to help.
[rating] => 5
[reviewer] => Pam Chandler
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[review_date] => 2022-04-13
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[response] => Hello Pam, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-04-14 14:08:32
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[review] => I have recently taken the position as Administrator of this center and as a health care professional, I am already impressed at the level of care and customer service delivered by the wonderful team.
[rating] => 5
[reviewer] => Garrett Saake
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[response] => Hello Garrett, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[response_date] => 2022-03-25 14:31:43
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[review] => silas Creekhas an excellent Activites Department
[rating] => 5
[reviewer] => Karen Durkin Guiney
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[review] => The absolute most disgraceful care I have ever witnessed. Management is never there. Staff do as they please and are horribly rude as they ignore you while sitting and chatting on personal calls. When asking staff questions the typical response is "I don't know. I just work here." if you can even get them to respond to you, Patients health care information is left out for all to see. Nurses on any shift but first never call. Orders not carried out in a timely manner. 2 days for pain medication for a Hospice patient that should have been gotten from back up. Patients are used as a cash cow to bill Medicaid/Medicare.
[rating] => 1
[reviewer] => Candace Howell Shamblin
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[review_date] => 2021-07-26
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[response] => Hello Candace, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36491137/i
[status] => Posted
[response_date] => 2021-08-13 17:22:34
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[review] => my grandmother is there. They are the absolute best! All other places I've walked into smell like urine really bad! This place didn't it was spotless and smell amazing. They take care of the patients very well. I'm so highly satisfied that when I need something like this. I want to be there! They treat you like family.
[rating] => 5
[reviewer] => Shauna Hayes
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[response] => Hello Shauna, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[response_date] => 2021-05-25 14:33:37
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[review] => Very caring and compassionate staff
[rating] => 5
[reviewer] => Michelle Ayers
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[reviewer] => Nancy Wood
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[review] => When given a tour I was shown the "nicer" side of this facility when turned out to be a complete smoke screen. I had explained that my mother would be a short term resident, 2 weeks max. I was told she would be on the short term hall, I explained that this would be great because her abilities and mindset would not require her to be on the longterm hall. When we transferred her to the facility from the hospital she was put in a room on the longterm hall with patients screaming & yelling, where the paint was peeling, knobs on drawers were rusted, floors were nasty, absolute deplorable conditions. We immediately contacted the case worker and had her transferred. I refused to leave my mother for a moment in this facility.
[rating] => 1
[reviewer] => Melissa Huie
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[reviewer] => Kate Carson-Groner
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[reviewer] => Helena Pernell
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[review] => My father in law is here now and I am beyond upset with the conditions. When we arrived we went to the front desk to find the nurse asleep at 330pm nobody is helpful and if we were given a choice this would not be it. The nurse went into a ladies room and stole candy to give to another patient. Terrible place
[rating] => 1
[reviewer] => 17th patriot
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[review_date] => 2019-08-11
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[review] => I am only stating on what my family experienced.
DEPLORABLE!!!!!!!!
The conditions of my Mothers room when we arrived were very disappointing. When closing the door to her room , there were dried puddles, of what i assume, urine.
When opening the bathroom door, the smell smacks you in the face. Urine.
It was on the wall spattered. Puddled in the floor. ( some old ~ dried and new~ from the saceration )
I took one step into the bathroom. The next was exiting and my shoe stuck to the floor and pulled it off as I stepped out.
I to;d my Mama, there was no way I was leaving her there.
As I wheeled her out, We were stopped at the door leaving.
I was asked did I sign her out. First of all, we weren't there long enough to be signed in.
It is what nightmares are made of.
[rating] => 1
[reviewer] => laura willard
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[review_date] => 2019-03-21
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[review] => Great administrator, caring staff, clean building!!
[rating] => 5
[reviewer] => melinda gunter
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[review_date] => 2018-11-13
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[review] => Great place to be
[rating] => 5
[reviewer] => Tommy Gamez
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[review_date] => 2018-09-03
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[review] => My father was her until his death in 2011. This is a wonderful facility!
[rating] => 5
[reviewer] => Benita Parks
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[review_date] => 2018-07-06
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[review] => Looking for a caring, professional and highly qualified staff,come here. Great nursing team; excellent wound care,with a weekly wound care specialist, ; physician available 24 hrs a day. Have seen amazing results with their awesome Wound care Team.
[rating] => 5
[reviewer] => Cathy Coker
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[review] => I enjoy working here and the staff is very friendly.The residents are nice and friendly
[rating] => 5
[reviewer] => Rotunya Scales
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[review] => The Kitchen Has A Lot Of New Staff And The Food Has Gotten Great.Its Very Clean In The Kitchen And The Building Has Improved as well.
[rating] => 5
[reviewer] => Sabrina Murden
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[review] => I have been working here for 9 years and I love it. They work with your schedule. As part of staff, we try to provide quality care for our residents. The nurses are good workers and they try to help out as much as possible. The building is a clean place to work.
[rating] => 5
[reviewer] => Katrina Posey
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[review_date] => 2018-01-07
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[review] => Silas Creek Rehab is not only a great place for your loved ones to live or even come to after a stay in the hospital or a fall at home as a worker here it is a great place to build a good support system. There is no place like home but here your love ones will always feel like they are right at home with the great care that they will have with the friendly staff here.
[rating] => 5
[reviewer] => Malika Sykes
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[review] => my father was there and they treated him great...they showed him and us respect...they was attentive to his needs and wants...can's and nurses did a wonderful job I didn't regret my choice.
[rating] => 5
[reviewer] => Tamika Gentry
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[review_date] => 2018-01-05
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[review] => I had my father at Silas Creek Rehab. He had been in an acute rehab center after having a stroke who told us he would never be able to walk and would always be on thicken liquids and would have to eat food that had been processed to a soft mush. I didn’t accept their report and had him admitted to Silas Creek Rehab. There rehab dept was AWESOME! He is home now, he walks with a special walker and can drink regular liquids and eats regular food! He wasn’t always the easiest person to deal with and the nursing staff overall were very patient with him. I am eternally grateful to these folks for the care they gave him!
[rating] => 5
[reviewer] => Diggerdeb7
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[review_date] => 2017-12-29
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[review] => You won't find a better rehab therapy department anywhere. They work miracles!
[rating] => 5
[reviewer] => TRACI Greene
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[review] => While this may be an older building and lack some curb appeal, it is a wonderful place of employment. The administrative team is exactly that... a TEAM. A great place to start a career. Working closely with Novant is an added bonus!
[rating] => 5
[reviewer] => Brittany Wilson
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[review] => This place is now Silas Creek Rehabilitation Center, a pilot program from Novant Health Forsyth Medical Center. They have new management, directives, standards of care, etc. and has made some major changes. While the facility is a little old, the staff is experienced and well educated. So far, my mom has been very impressed with the center, but that was just during the first day after being transferred from the hospital. I will update more during her stay there.
[rating] => 4
[reviewer] => Kipp Hollingsworth
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[review_date] => 2017-08-18
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[review] =>
[rating] => 3
[reviewer] => Sandra Crawford
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[review] => This is a great place to take someone if you want them to know you hate them and wish they were dead.
There are a few staff members who are nice and try their best to help, but the majority of the staff jut don't care. They will take an hour to answer a call light to assist a resident and get mad that the person wet the bed...
I suspect this place used to be a good place judging by reviews from two years ago, but this place is definitely not that place. They do more harm than good as a short-term/transitional rehab center.
The rest of this review is just a list of things that I remember we had to deal with in our three weeks at the facility that will hopefully deter you from ever stepping foot here:
1. Due to staff not assisting in a timely manner, my dad had to wear a diaper.
2. My dad couldn't use any of the bathrooms they had available because they are too narrow and the handicap rail is slanted.
3. There is one bathroom that could accommodate him but the staff would not let us use it because the bathroom is for employees only(despite not having any signs stating so and having a higher toilet seat and handicap rail that would work great for someone with a physical disability)
4. While smoking is allowed, they tell you not to bring a lighter, and they will confiscate your lighter if they see you have one. (have to hide cigarettes and lighter in room for anyone who smokes at the facility)
5. Cigarettes that are turned in to the staff are stored wherever they feel like. Most of the times they had my Dad's cigarettes stored in the medicine cart.
6. Zero accommodations were made for my dad to use his electric scooter. He couldn't use the wheelchairs they provided due to back pain and being unable to steer them effectively and the staff would not let him use his scooter.
7. Can't get any assistance when food trays are out. If you have to use the bathroom, nobody will assist you.
8. When bed sheets are changed, residents are not allowed to get on the bed, and staff will take hours to get new ones on there. This is a big problem if you have someone who uses a bedpan due to the terrible bathrooms. Even if you make staff aware of the issue they will not try and help.
9. They will try anything they can to squeeze as much money out of you as they can. It took two weeks for them to schedule a care plan meeting and were quick to find any way they could to cancel it and reschedule.
10. Along with #9, they will try and weasel their way out of spending any money. Sure they don't do anything like outright lie to you, but they will try to find any loophole they can.
I feel absolutely terrible for sending my Dad here for rehab. Don't make the same mistake I did. Its easy if you are not the resident to look past all the horrible things that happen here out of wishful thinking. Nursing homes in general have a bad reputation and as such its easy to pass off some things as just something that you have to deal with, but you don't have to deal with it. Make homes like this accountable for their actions. Don't let them draw insurance money for doing poor care.
[rating] => 1
[reviewer] => Blaire
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[review_date] => 2015-12-10
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[review] => My father was here for two nights before we took him out of this facility. There was some nice staff there but he had a nurse that was very ugly to him and his family. My father was in a shared room with a man that was hard of hearing so his TV was on very loud 24 hrs a day. My father asked for the nurse to turn it off around 11 PM so he could get some sleep and the nurse refused! My parents spoke to administration the next day and they said they would turn the TV off late at night for him but again the next night the TV was NOT turned off again. How can my father possibly recover and gain strength when he is refused a good night’s sleep in your facility, you should be ashamed of yourselves. We removed my father after the second night so he could get the rest and CARE he needed to strengthen himself for his next battle, chemo and radiation. Also there was no hand sanitizers or gloves being used with my father, which was very dangerous to him and his immune system that is very weakened. DO NOT RECOMMEND THIS FACILITY!!!
[rating] => 1
[reviewer] => Kristen Blakley
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[review_date] => 2015-04-27
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[review] => My mother was admitted to the facility following a stay at the hospital and did exceptionally well! The nurses were AWESOME! The Therapists far exceeded my expectations! The food was delicious! My mother is home now and doing wonderfully do to the care and attention she received at Kindred. I would strongly recommend this facility for anyone needing help after a hospital stay to recover and get home fast.
[rating] => 5
[reviewer] => joon khanoom
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[review_date] => 2013-06-24
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[review] => Kindred Transitional Care and Rehabilitation at Silas Creek provided, from the initial contact while I was still in the hopsital until my discharge on December 19th, 2012,
totally professional and personal care. Each member of the team made me glad that I had selected this facility. I had personal interaction with the majority fo the team and they knew my name on sight. The recognition by them helped keep my spirits up.
As for the "Therapist" (all of them), they worked closely with me and adapted the care plan which would meet my goals and needs. From nursing, I again received complete care!
The 'quality' score of "very good" allows for the continuous striving for improvement, goals updating and total team work!
My thanks and gratitude to each of you!
[rating] => 4
[reviewer] => W Merrill
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REVIEWS
Silas Creek Manor has been a godsend for my mother. The employees are outstanding. They have been professional, attentive and caring. It's a small facility with a big heart.
Krista McEachern
To The Staff, My family and I want to extend a great BIG Hug for all the care and love y’all showed our love one. Y’all deserve more than 5 star’s I wish I could give y’all a 10 , We really Appreciate everything. Silas Creek Rehabilitation Center is on point. If you’re looking for an place for yourself or your love one. Call Silas Creek Rehab and pray they have a bed available. A special Thanks to the CNA ( star )
Sylvia Henderson
View All Reviews
Silas Creek Rehabilitation Center
3350 Silas Creek Pkwy
Winston-Salem, NC 27103